What are my rights if the ship is delayed?
The EU regulation 1177/2010 governs the rights of passengers and the obligations of carriers in the event of a ship delay. La Méridionale provides you with a detailed summary of the directive on its website. For any delay exceeding 90 minutes, if the ship is not at the dock, passengers are entitled to snacks or refreshments. If the ship is at the dock, passengers are boarded to enjoy the services on board (cabin, bar, dining…). In the event of a delay of the ship upon arrival, passengers may be entitled to compensation under certain conditions.
